Raising Concerns

Overview

NCRO Investments is committed to acting with integrity in every part of our business. If you have a concern about our conduct, our website, a product, or any aspect of our operations, we want to hear about it.

What You Can Raise

This includes concerns about ethical conduct, product quality or safety, data privacy, accessibility issues, or any suspected breach of our corporate values of integrity, excellence, innovation and sustainability.

How to Raise a Concern

Email info@ncroinvest.com with details of your concern, or write to us at P.O Box 26536, Windhoek, Namibia. You may also use our Contact Us form and select the relevant industry or leave detail in your message.

What Happens Next

We will acknowledge receipt of your concern and investigate it fairly and promptly. Where appropriate, we will follow up with you directly regarding the outcome.

Confidentiality

We treat all concerns with discretion and will only share details internally on a need-to-know basis in order to investigate and resolve the matter.